Project Cost: $17,500
Description of Work: Remove existing cedar shingle roofing and install new asphalt shingle roofing
Customer Review: We had 7 estimates Beantown being the last one, scheduled to come over at 2pm, it was raining heavily, was the day that we had tornado warnings, Jim called and told my husband that he was in traffic, he may arrive a few minutes late, he arrived at the house not even 5 minutes after 2pm. I did tell him we could go over another day after meeting with Jim I knew he was the one that we should contract. He explained the process, had all the documentation in his folder, licenses, insurance, references, samples of all materials used on installment of roof, he gave the quote, and also said that quote would be the same amount at the end. He had never charged more that what was quoted.
Being the second highest price, my husband agreed that he was the best prepared, was impressed with his presentation, his down to earth personality, but my husband was stuck on the price, he wanted to pay less. I wanted to make sure the roof would be installed properly and lasted for many years. The others were very vague regarding the details of materials, some would not get a dumpster. They would take the old roof in their trucks daily? That didnât sound right.
We finally called Jim late October, very late due to my husband not feeling well and August diagnosed with Stage IV bladder cancer, being admitted at the hospital, coming home early November. Jim was very honest he was solid booked and depending on the weather the earliest he could do the job was mid December. We agreed in waiting hoping that the weather would collaborate and it did. He called a few days before they were scheduled and went over the process, the dumpster delivery on Wednesday, day before, did come and as he said, Jim and his crew were here early morning waiting until 7AM to start working, and worked all day until dusk.
They were estimating 2 to 3 days end up being the 3 full days, we had cedar roof which is harder to work with, Jim was in site. They were very organized, and very careful with covering all the areas, and not affecting the coming and going of the nursing staff to the house, and the number of visitors that came during those 3 days. We asked if they could start on the opposite side of the house of where my husband was on the family room, they did, and they were very good when they were directly over the room, they were careful not to disturb more then they had to and they stayed until night time on Saturday to make sure everything was cleaned . And it was. Monday morning the dumpster company came to pick up the dumpster.
The price was exactly what was quoted. Jim said that the insurance warranty would come in the mail in a couple weeks, and we received it as he said. My neighbors were impressed and noted his number to give their friends, as they did theirs before but without my good experience.
It was the first time that I insisted based on my gut and was the right decision resulting an excellent job. . My husband passed away 4 days later, which was heart breaking and we didn't have heart to do reviews or think about anything else. Now I am getting ready to do more projects and will be looking for reviews, I have to do my part and post a review based on the work done in my home. I definitely will hire Beantown again.